1. Introduction

At Hotel Namastay, we value your trust and are committed to safeguarding the privacy and confidentiality of our guests and website visitors. This policy outlines what information we collect, how we use it, and how your personal data is protected when you submit booking enquiries or contact us.

2. Information We Collect

When you use our website to submit a booking enquiry or send a message, we may collect:

Contact details such as your Full Name, Phone Number, and Email Address.
Stay details including desired check-in/out dates, number of guests, and room preferences.
Special requests, arrival notes, or communication history.

3. How We Use Your Information

We use your details strictly to:

Process, verify, and respond to your booking enquiries.
Contact you via phone, WhatsApp, or email regarding room availability and reservations.
Comply with local statutory hotel guest registration requirements upon check-in.

4. Data Sharing & Security

We do not sell, trade, or rent your personal information to any third parties or marketing brokers. All enquiry data is processed securely through encrypted communication channels.

5. Contact Us

If you have questions regarding this Privacy Policy or wish to request the deletion of your enquiry data, please contact us at shwetagowhar@gmail.com.