Cancellation & Refund Policy

1. Free Cancellation Window

Cancellations received at least 24 hours prior to the standard check-in time (12:00 PM on the date of arrival) are eligible for full cancellation without penalty.

2. Late Cancellations & No-Shows

In the event of a cancellation made less than 24 hours prior to arrival, or in case of a guest no-show, the hotel reserves the right to charge equivalent to the first night's stay retention fee.

3. Date Modifications

Stay date modifications are permitted subject to room availability for the requested new dates. Please contact our reservations desk via phone or WhatsApp as early as possible to adjust your dates.

4. Group Bookings

When booking more than 5 rooms simultaneously, custom cancellation terms and advance deposit requirements will be specified by our reservations manager.

5. How to Cancel or Modify

To cancel or modify your reservation, please reach out directly to our team with your enquiry reference ID at:

Phone / WhatsApp: +91 98765 43210 · Email: shwetagowhar@gmail.com